We are proud to be a gold-level accredited cat-friendly clinic, assessed by the International Society of Feline Medicine (ISFM), as a guarantee of our commitment to our feline patients.
We have thoughtfully designed our hospital to ensure that every patient’s journey is as low stress as possible, and we train all members of our team on feline behaviour and handling to directly improve the welfare of our patients.
For more information about Cat Friendly Clinic Accreditation, please visit: https://catfriendlyclinic.org/
As a cat friendly clinic, our facilities include:
A cat waiting area, with visual barrier, carrier park station, blankets to cover carriers and pheromonal spray.
- A separate cat waiting area with raised carrier park stations and blankets available to cover carriers.
- Cat specific consultation rooms and wards.
- Plug in diffusers providing calming pheromones.
- ISFM approved music in wards and cat waiting area, which has been proven to aid relaxation in cats.
- Cat-specific kennels with soft bedding and hides available. We offer enrichment with toys, food puzzles and scratching pads where appropriate.
- A separate cat treatment room off of the main ward, providing a safe and private space for inpatients who require treatments outside of their kennel.
- A variety of diagnostic services across a range of specialist disciplines, provided with low-stress handling and equipment specifically designed for use in cats.
- We have nominated cat advocates within our team, Helen Kirkpatrick, Max Sydney Allen and Ella O’Brien. Within our team, we have vets and nurses who have pursued additional study and qualifications in feline specific veterinary care. These colleagues provide training and support for the rest of the team and ensure that we are upholding the values and ways of working that come with a being gold standard accredited hospital.
“It's so nice to work with a team who recognise the needs of individual cats and can support them through their journey from before they arrive, through their hospital stay, and even after they are discharged. It is clear that small changes and feline empathy really do make a big difference to their ability to cope and ultimately our success in treating them. All cats come with their own set of specific likes/ dislikes and needs and it's our job to translate them for the team to tailor a care plan that works for them and their family.”
Helen Kirkpatrick, Vet and cat friendly advocate
